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CoolCat Casino SA Banking Options – Make Effortless Deposits and Withdrawals!

Deposit Methods

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Top up your bankroll instantly with Visa or Mastercard! CoolCat Casino SA accepts both debit and credit cards for making lightning-fast deposits to your account.

Deposit amounts for all credit/debit cards:
Minimum: R100
Maximum: R2500

Cancellations

Mistakes can happen, but rest assured we take these matters seriously. If you’ve been charged more than once or experienced an unauthorized charge on your card, we’re always prepared to examine the case and will aim to resolve it as quickly as possible. If an error has occurred our end, we’ll issue a refund immediately. If, however, you wish to cancel a transaction and want to be reimbursed, please email our team at: help@coolcat-casino.com.

One transaction showing multiple purchases

Multiple purchases made may show up as one transaction on your card statement. If this is the case, separate receipts will not be issued. After the purchase, it might also take a few days for the charges to reflect in your bank account.

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Our EFT option is a popular method for depositing funds. You can use one of many services to deposit via EFT: EasyEFT, EasyWire and AOeft.

The deposit amounts for all of the above payment methods:
Minimum deposit amount: R100
Maximum deposit amount: R50,000

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As the most popular and fastest-growing cryptocurrency in the world, Bitcoin is a great choice if you want to make payments securely and anonymously. CoolCat now accepts Bitcoin and other crypto coins as a deposit method and also allows you to cash out your winnings in Bitcoin and other currencies upon request.

Deposit amounts for Bitcoin and other accepted cryptocurrencies:
Minimum: R100
Maximum: N/A

Withdrawal Methods

WIRE TRANSFER

For all wire transfers, your bank account will be credited once we’ve received your request and the funds have cleared our side. Depending on your payment provider’s policies, this process might extend up to 7 business days. It’s important to be aware that withdrawals are exclusively processed at CoolCat on Mondays, Wednesdays, and Fridays and minimum withdarwable amount is R500.

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Making a Withdrawal with Bitcoin is easy as pie. Once we receive your request, we’ll process your winnings within 24 hours and the payment back to your account in Bitcoin or a currency of your choice.

About Withdrawals

Requesting a withdrawal is just as easy as making a deposit at CoolCat. Once you’ve logged into your account, navigate to the “Cashier” tab, then click the button that says “Withdraw Money.” You can then select your preferred method of withdrawal from the list of banking options available.

It’s important to be aware that there may be subsequent fees for withdrawals based on your payment provider’s policies. If you want to find out more information about these fees, please contact our customer care team. Our team must have received all the relevant paperwork before processing a withdrawal.

To request WD, you will need to validate your identity automatically during your first withdrawal request.

Unless stated otherwise, there is a maximum allowed withdrawal limit of up to R50,000 per week at CoolCat Casino SA. Weekly withdrawal limits are higher for those enrolled in our VIP program.

Due to the ongoing banking and processing hiccups in the online casino community, we are unable to give a concrete timeframe as to when payouts will be approved and processed. CoolCat Casino SA takes casino withdrawals and payment delays very seriously and strives to ensure players receive their winnings as soon as possible.

CoolCat Casino SA is all about making sure our players have a hassle-free experience during their time here. Below, you’ll find the estimated payout times. Please note that these time frames are counted in business days (Monday through Friday, excluding holidays).

Reversing Withdrawals

If we’ve already approved your withdrawal and you want us to put the funds back in your casino account, please contact us immediately.

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